Facility Technician
Position Title: Facility Technician
Reports To: Clinical Director
Position Summary
The Facility Technician is responsible for ensuring that all facilities remain safe, functional, and well-maintained. This position performs routine maintenance, repairs, and inspections across agency locations, helping to create a professional, secure, and welcoming environment for clients and staff. The technician supports agency operations by responding to maintenance requests, tracking service records, and maintaining compliance with safety, health, and building regulations.
The primary work location and designated reporting site for training will be assigned by the direct supervisor. All location details, scheduling information, and reporting instructions upon hire or as operational needs change.
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Responsibilities
• Perform routine maintenance, inspections, and minor repairs on facilities, equipment, and furnishings.
• Respond promptly to maintenance service requests from offices, housing, and program sites.
• Maintain safe and functional plumbing, electrical, lighting, and HVAC systems within capabilities.
• Conduct preventive maintenance and identify repair needs, coordinating with licensed contractors when required.
• Ensure all tools, materials, and supplies are properly stored, inventoried, and maintained.
• Assist with agency moves, furniture assembly, and setup for program activities or events.
• Maintain agency vehicles as assigned, including inspections, cleaning, and coordination for service.
• Report any safety hazards, damages, or non-functioning equipment to the Program Manager immediately.
• Follow all OSHA, fire safety, and agency safety procedures while on duty.
• Maintain a clean, organized, and professional appearance of all facilities, indoor and outdoor.
• Complete maintenance logs and submit service documentation as required.
• Will respond to all internal communications (email, Teams, phone, or messages) within 24 business hours, unless scheduled out of the office or on approved leave.
Qualifications
• High school diploma or equivalent required; vocational or technical training in maintenance or building systems preferred.
• Minimum one year of experience in maintenance, facilities, or a related field; experience in multi-site environments preferred.
• Basic knowledge of electrical, plumbing, carpentry, and general repair work.
• Ability to safely operate maintenance tools, ladders, and light machinery.
• Valid New Mexico driver’s license, clear driving record and reliable transportation.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and follow safety and confidentiality standards.
Scope of Practice
The Facility Technician performs facility and property maintenance duties for Herron Solutions offices and supportive housing programs. This role focuses on safety, upkeep, and preventive maintenance, ensuring all agency sites remain compliant with local building codes and health standards. The position does not involve clinical or client-service duties and must maintain clear professional boundaries when working in program or housing environments. All maintenance activities and safety reports must be documented and submitted per agency policy.