​Position Title: Comprehensive Community Support Services (CCSS) Worker/Community Support Worker (CSW)

​Position Title: Comprehensive Community Support Services (CCSS) Worker/Community Support Worker (CSW)
Reports To: Clinical Supervisor/CSW Lead

 

Position Summary

The CCSS Worker provides community-based services that promote client recovery, independence, and skill development. This role focuses on psychosocial rehabilitation, resource linkage, and coordination of care across the five functional domains defined by New Mexico Medicaid.
The primary work location and designated reporting site for training will be assigned by the direct supervisor. All location details, scheduling information, and reporting instructions upon hire or as operational needs change.

 

Responsibilities

• Conduct functional assessments and assist in developing service plans (H2015).

• Provide skill-building in independent and community living, employment, education, socialization, and recreation.

• Support clients with accessing medical, behavioral, and social services.

• Monitor client progress and update functional assessment every 90 days.

• Provide crisis intervention and link to appropriate services.

• Maintain accurate documentation in EHR within 48 hours.

• Collaborate with therapists, CPSWs, and community providers.

• Promote recovery, resiliency, and independence in clients.

• Will respond to all internal communications (email, Teams, phone, or messages) within 24 business hours, unless scheduled out of the office or on approved leave.

 

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or related field; OR 2 years of experience in behavioral health.

• Training and knowledge of CCSS requirements and the five functional domains.

• Strong communication, time management, and advocacy skills.

• Ability to work independently and in community settings.

• Commitment to confidentiality, ethics, and professional boundaries.

 

Scope of Practice

CCSS workers provide non-clinical, recovery-focused support to increase independent functioning across life domains (living, learning, working, social). They build skills, help set measurable goals, coordinate resources, document progress, and collaborate with the clinical team so services match the approved plan and Medicaid standards.

Does not: diagnose, clinically assess, or provide psychotherapy; create or modify clinical treatment plans; bill outside approved CCSS codes; represent services as clinical; provide CPSW-specific peer mentoring unless certified and scheduled in that role.

Reports To: Clinical Supervisor/CSW Lead

 

Position Summary

The CCSS Worker provides community-based services that promote client recovery, independence, and skill development. This role focuses on psychosocial rehabilitation, resource linkage, and coordination of care across the five functional domains defined by New Mexico Medicaid.
The primary work location and designated reporting site for training will be assigned by the direct supervisor. All location details, scheduling information, and reporting instructions upon hire or as operational needs change.

 

Responsibilities

• Conduct functional assessments and assist in developing service plans (H2015).

• Provide skill-building in independent and community living, employment, education, socialization, and recreation.

• Support clients with accessing medical, behavioral, and social services.

• Monitor client progress and update functional assessment every 90 days.

• Provide crisis intervention and link to appropriate services.

• Maintain accurate documentation in EHR within 48 hours.

• Collaborate with therapists, CPSWs, and community providers.

• Promote recovery, resiliency, and independence in clients.

• Will respond to all internal communications (email, Teams, phone, or messages) within 24 business hours, unless scheduled out of the office or on approved leave.

 

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or related field; OR 2 years of experience in behavioral health.

• Training and knowledge of CCSS requirements and the five functional domains.

• Strong communication, time management, and advocacy skills.

• Ability to work independently and in community settings.

• Commitment to confidentiality, ethics, and professional boundaries.

 

Scope of Practice

CCSS workers provide non-clinical, recovery-focused support to increase independent functioning across life domains (living, learning, working, social). They build skills, help set measurable goals, coordinate resources, document progress, and collaborate with the clinical team so services match the approved plan and Medicaid standards.

Does not: diagnose, clinically assess, or provide psychotherapy; create or modify clinical treatment plans; bill outside approved CCSS codes; represent services as clinical; provide CPSW-specific peer mentoring unless certified and scheduled in that role.

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